All cases
Gen AI Analytics RPA
Patient visit report
How a healthcare provider automatically reconciles prescribed treatments with the care services actually delivered, uncovering services that were never billed.
Starting point
A healthcare provider operating multiple care and treatment centers wanted to automate its controlling process and make planned-versus-actual deviations immediately visible.
Solution
RPA and AI digitize patient prescriptions and store them in a structured format. Care services are recorded in the healthcare ERP, exported daily, and reconciled with the prescriptions. An analytics dashboard highlights discrepancies, broken down by center, treatment type, patient, and care professional.
Result
RobotHumanAI-assisted
Prescriptions digitized→Service data exported→planned-vs-actual comparison→Dashboard
Result
Daily
Comparison of prescribed and delivered services
4
Levels for root cause analysis: center, treatment type, patient, caregiver
6
care centers covered by report
EBIT>
by ensuring all prescribed services are billed
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