All cases
Customer serviceManufacturing & Industry
Validation App

AI reads out the model and the measurements and places them next to the scanned original – errors and inconsistencies flagged in colour

How a manufacturer of made-to-measure compression garments reads orders from PDFs, scans and Excel files automatically – leaving employees to check the data instead of typing it.

Customer anonymised
Starting point

Orders for made-to-measure compression garments arrive daily by email – as Excel files or as PDFs with scanned or photographed handwritten prescriptions, often unclear. Entering a single one into the ERP takes 15 to 30 minutes. At month-end the volume rises by around 50%.

Solution

A robot takes the attachments out of the emails, and AI reads the details – including handwritten prescriptions. Errors and inconsistencies are flagged in colour. Employees see the extracted data next to the original document and confirm or correct it in a purpose-built app. The whole thing is built on the Microsoft Power Platform.

Result
RobotHumanAI-assisted
Email order receivedAttachments processedAI reads scans and handwritingEmployees check in the validation appERP integration
Result
15-30min.
per order when entered manually
50%
order volume at month-end
Handwriting
AI Builder reads scanned and handwritten prescriptions
Side by side
extracted data checked next to the original document

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