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Gen AI Analytics Power Platform RPA
Order confirmations processed automatically
How a company reads order confirmations directly from an email inbox and enters them into the ERP system automatically, achieving 70% cost savings in the very first version.
Starting point
The processing of order confirmations occupied several full-time employees. The reason: most suppliers were not digitally integrated, so order confirmations arrived by email and had to be processed manually.
Solution
A bot retrieves all order confirmations, including attachments, that arrive by email and validates them. It then passes them to a GenAI model, which extracts the relevant data based on the document context. The bot writes the extracted information directly into the ERP system.
Result
RobotHumanAI-assisted
Order confirmation received→GenAI data extractionApproval by the purchasing department→ERP updated
Result
70%
cost savings in the initial version
Gen AI
Context-based data extraction
No
Interfaces to supplier systems required
Hourly
Hourly email retrieval and data transfer
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