Built, delivered, in production.

Real projects from the Swiss mid-market and enterprise, following the Problem → Solution → Result schema. Search, filter by area and open the case that interests you.

Industry
Department
Technology
17 cases
2 ~
Weeks
Customer service Retail

Automatic recovery of warranty costs from suppliers

On low-value items the warranty was honoured and the cost stayed with the retailer - the supplier was never asked.

Read case
40
Compliance checks per dossier
Marketing Automotive

40 compliance checks per dossier - checked automatically.

By hand, applying every criterion the same way in every dossier was barely possible - today each garage sees exactly which checks passed and which did not.

Read case
5 Cent
tolerance for automatic reconciliation
Finance & accounting Logistic

Accounts-receivable reconciliation: automatic instead of manual matching.

Incoming payments are automatically matched to open items and AR accounts are continuously reconciled.

Read case
6~
occurring email updates per ticket
Customer service Pharma

Automatic status updates on customer complaints

Every ticket change must trigger a customer update. Depending on the case, this can mean around six email notifications per ticket, all of which were previously sent manually.

Read case
70%
cost savings in the first version
Finance & accounting Retail

Order confirmations processed automatically

Order confirmations arrive in the inbox. A bot retrieves and processes them hourly, while the purchasing team reviews and approves the extracted data.

Read case
50
Orders per day
Operations & logistics Consumer goods

Order booking: captured automatically instead of manually in the ERP.

Order data from different formats and languages is extracted using generative AI, validated, and transferred to the ERP system.

Read case
70'000
medical reports yearly
Patient administration Healthcare

Discharge report for outpatients

Around 300 working days per year were spent on report distribution by the central medical secretariat.

Read case
50'000+
analyzed cases for AI matching
Customer service Retail

Automatic matching of guest orders to customer accounts.

Orders placed without login are automatically matched to the right customer account.

Read case
6Monate
to ROI
Customer service Retail

Automatic procurement and delivery of warranties and licences

License and warranty requests are now automatically captured, checked and processed.

Read case
15-30
Min.
Customer service Manufacturing & Industry

Automatic data capture from handwritten prescriptions

Models and measurements arrive as scans, photos or Excel files — often handwritten, rarely unambiguous.

Read case
800+
connected dealers
Sales Automotive

Automatic warranty contract activation through a dealer portal

A large number of activation requests arrive every day. Previously, employees had to navigate legacy systems manually for each individual request.

Read case
95%
Fines processed automatically
Operations & logistics Logistics & Transport

Automated Fine Management for Car Rentals

The entire process runs fully automated: AI processes incoming traffic fines, identifies the driver in the rental system, and reports them to the authorities via the designated channel (web, email, or letter).

Read case
6
Care centers covered by report
Finance & accounting Healthcare

Patient visit report

The comparison shows which services provided were never invoiced.

Read case
4
criteria per entry
Quality & compliance Pharma

Complaint trend reporting: automated classification instead of manual analysis.

Every two weeks, each additional entry raised the chance that one would slip through.

Read case
4
steps per application
Human Resources Pharma

Automatic transfer of application documents

Log in, locate, download, rename, upload - for every application on the list, every single run.

Read case
2
Identifiers hidden within documents of up to 100 pages
Quality & compliance Pharma

Automatic classification and filing of batch reports

Two identifiers hidden within documents of up to 100 pages, found automatically without anyone having to open the file.

Read case
5FTEs
effort for the daily check
Customer service Retail

Automatic status tracking of all open orders - daily, instead of on request

Thousands of parcels across four to five carriers - a delay used to surface only once it had already happened.

Read case
Intro call

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